Some of the most important phrases include how to answer the phone, how to ask for others, how to connect, and how to take messages. Jul 02, 2012 in this english conversation lesson, you will learn how to make phone calls in both informal and formal styles of speaking. Fortunately, it is one that may be improved, if you give your students fun, interactive activities to help them practice. Teaching telephone english for esl lesson plan thoughtco. Learn telephone english with business english pod lessons for making phone calls in english. English for telephoning useful phrases and vocabulary communication problems i didnt catch that last part. Telephone english poses a special problem for english learners because of the lack of visual clues used when speaking.
These role cards present a series of simple situations for preintermediate and intermediatelevel learners, working in pairs. Telephone english business english lessons for telephoning in english and making phone calls in english. Around 40 telephoning pdfs plus ebook, lists of useful phrases and teaching ideas. Complaining apologizing esl roleplays activities lessons. Complaining apologizing esl roleplays activities lessons games. English for telephoning learn business english online. Telephone role plays teachingenglish british council bbc. You can view all the conversation lessons that are available from basic conversation to advanced by clicking on this link these are not in any particular order. Telephoning roleplays worksheets esl activities games. Telephoning communication skills can be taught with the aid of matching exercises, gap fills and dialogues for role plays. A list of telephone vocabulary learning basic english. The fear of talking on the phone in english will disappear after you learn our special telephone vocabulary and phrases and practise often.
To support teachers who are teaching from home, we have made onestopenglish free until the end of june 2020. The vocabulary is also used in the lesson talking on the phone. Esl communicative lesson practicing basic requests in english. Practicing telephone english in class can also seem rather artificial as exercises generally ask students to practice speaking on the phone through roleplays sitting together in small groups. Welcome to esl printables, the website where english language teachers exchange resources. If you are a current subscriber and have any questions, please contact us. With example sentences and special meanings related to landline phones, mobile phones and smartphones. Learn how to take down a message and check information in english. In that time, you have unlimited access to all our worksheets. Great for business students, general english and graduating high school students.
Use the navigation above to browse our english lesson plans browse lesson plans. Business english telephoning lesson for efl teachers and students. The email related section contains business english lessons on asking for email address, requesting information through email, sending attachments, email problems, reply versus reply all, and other general email sentences. These lessons are also available in our english for telephoning ecourse app. Albean simona, bujor ionel, debu andreea, grozavu florina, gubernat mioara, ioaniciu ioana, novac lucian. It provides a curriculum guide, goal setting tools, sample lesson plans, worksheets, assessment tools and an annotated bibliography of relevant resources. Iiic4 effective lesson planning for adult english language learners trainer guide effective lesson planning for adult english language learners introduction to the module. English esl telephone worksheets most downloaded 82. It can be used with students during the first lessons when colours and numbers 110 are taught.
A collection of english esl worksheets for home learning, online practice, distance learning and english classes to teach about telephone, role, play, teleph. Business english for telephoning ebook features mp3 audio, pdf and online lessons on key english language skills for working on the telephone. Efl esl telephone english worksheets, activities and lesson plans. Telephone messages learn useful expressions for leaving messages during a business call. Talking on the phone english lesson easypacelearning. After becoming comfortable with the entire conversation, become person a. Use the cards in esl lessons to practice speaking, in ela classes as class openers or finishers or simply as a lead in to topics related to travel and holidays.
Many fun interactive classroom activities for presentation, practice and freer production of telephoning language, including games dealing with typical difficulties with making calls in english. This section features phrases you might hear when you telephone a company hoping to talk to someone. Tell students about telephoning and etiquette when using the telephone. Resources and materials for esl teachers including free esl handouts and quizzes, pdf lesson plans, teacher articles and a directory of teaching and reference resources. For other worksheets using telephone related vocabulary, look through the rest of the section. Listen to business people taking and leaving messages. This is an esl speaking and writing lesson for talking about common business activities and tasks first, students match the expressions to the pictures. This lesson teaches useful language for taking and leaving messages during a business call. Telephone english vocabulary exercises blair english. Listen to the recording and choose the best response to each question or statement.
Effective lesson planning for adult english language. Telephone english is divided into 32 units in 5 sections. Pdf business english pod learn business english online. This lesson plan will help english language learners become more comfortable with making and receiving phone calls. Efl esl telephone english worksheets, activities and.
There are many common expressions that students can learn to help them gain telephoning skills fluency. Communicating on the telephone is a very difficult task for english language learners. The lessons cover a comprehensive range of business english skills for meetings, presentations, telephoning, negotiating, job interviews, travel, and more. Lesson 1 telephone english phrases first lets learn some essential telephone vocabulary, and then youll hear examples of formal and informal telephone conversations. Esl english lesson interactive practice on business phone. These esl lesson plans and worksheets are in pdf format. We also look at the phenomenon of telephone phobia aka phone anxiety which is an issue many people need to deal with and may especially be valid for learners of foreign language. Cambridge university press telephone in english 3rd.
Planning a language learning lesson is different from planning other types of lessons. In this english conversation lesson, you will learn how to make phone calls in both informal and formal styles of speaking. Speaking english on the telephone is difficult for learners for many reasons and even highlevel students often feel uncomfortable with the unpredictability of telephone conversations. They could also be used for higher levels, who should be encouraged to elaborate on the conversations and make them more natural.
Grammar lessons and quizzes for preintermediate to highintermediatelanguage learners. In the next part of the lesson, youre going to hear some conversations to learn some useful english phrases for talking on the phone. Business english telephoning lesson for efl teachers and. Using the telephone day 1 maryland department of labor. The students put the conversation in the correct order by reading the sentences to each other and numbering them from 1 to 16. English for the world of work lesson plan telephoning. More public speaking and communication business skills lessons. The 5 sections are essentials, everyday phone calls, telephone skills, phone calls with customers colleagues, and commercial phone calls. English for telephoning business english pod learn. This is a simple powerpoint presentation compiled of common telephone vocabulary and phrases in english.
Save hours of lesson preparation time with the entire busyteacher library. Part of the issue is the clarity of the phone call often it is difficult to hear and even english native speakers can have trouble with a poor connection. Whats more, it will help you gain selfconfidence and even improve your selfesteemboth when speaking english and your native language. This lesson is a list of vocabulary that is used when talking about phones. Skyping or video calling in english involves the same skills as traditional telephoning, but with a webcam so will be seen by the other person.
Telephone english vocabulary exercises below you will find listed all the different exercises that you can do to learn or improve your use of english vocabulary when speaking on the telephone on blair english. Ask which ones might be helpful to use, for example. You can use a cell phone if you have one, or you can just use your hand and say, bring. Through vocabulary, listening and roleplay exercises, students learn how to leave a message for someone, take down a message from a caller and exchange information on the phone. Unlock content over 79,000 lessons in all major subjects. Funded in part by the esl special collection, a project for the national institute for literacy.
You can register to get the complete course 45 lessons. Explain that the conversations will follow the format of exercise two. This section is all about speaking on the phone in english. Brasov level preintermediate area telephoning authors teachers. May 19, 2019 in this lesson, we want to focus on telephoning skills as this is one of the life skills our students often struggle with, but need very much when they use english. Two example telephone dialogues for business english. Get your teen students talking about travel and holidays with these 40 different conversation starters. Please wash your hands and practise social distancing.
Here are many of the words and terms we use to talk about telephones and using them. Telephoning in english includes learning a number of special phrases, as well as focusing on listening skills. English for the world of work lesson plan telephoning high school colegiul tehnic aurel vijoli, fagaras, jud. First lets learn some essential telephone vocabulary, and then youll hear examples of formal and informal telephone conversations.
Then, they can have short conversations discussing the business activities they like and dislike. You can help instill some manners in your students with this worksheet. This telephone english lesson plan focuses on creating. If you like anything here and would like to help me finish off a book for. Your students need to go through the conversation, changing the register from rude to polite. This english lesson is specifically on business phone call. So, for most adult esl learners, speaking on the telephone in english is an essential skill. Write an example on the board, if your students lack imagination. In this lesson filler, students practise handling phone call interruptions. This ws helps students to learn the vocab of making a phone call at a phone box. When we telephone others, especially when we telephone business or other professionals for appointments, there is a purpose to our conversation.
Telephone skills resource kit introduction purpose. For some variety, students need to think of three excuses for being busy. Now go to the telephoning activities page to practice what you have learned. Ask your learner to role play calling you to rearrange the time of a lesson. It includes a vocabulary list and quiz, common phrases and tips, and a series of practice exercises. Written by bob wilson robert clifford mcna ir wilson 20008 phone english exercise a match the phrases with their meanings and then translate them. Business english step by step telephoning esl lesson plans. Jul 30, 2018 roleplaying refers to taking parts in a pretend situation to focus on specific english skills. Once they have learned the basic phrases used in telephoning, the main difficulty lies in communicating without visual contact. This lesson teaches expressions for dealing with difficulties on the phone.
Our collection is growing every day with the help of many teachers. English for useful phrases and vocabulary telephoning. Telephoning english teaching resources, esl lessons. Telephone phobia telephone english phrases esl brains. If you answer the phone and you hear someone speaking in english, dont be afraid to reply.
Esl telephone language interactive worksheet online reading and writing exercise intermediate b1 20 minutes here is an interactive pdf version of the above worksheet for people who teach english online. Practice your telephone skills by calling a friend andor leaving a message at your school for one of your teachers. You can do the exercises online or download the worksheet as pdf. Dealing with telephone enquiries tips and useful phrases. Do you have a recommendation for an enhancement to this telephone communication lesson, or do you have an idea for a new lesson. Polite telephone english can be used as a followup to a general english phone lesson. The worksheet presents a number of practical expressions which can be used to encourage the caller to be quick, persuade the receiver to listen as well as diplomatically avoid speaking to the caller. Membership is for an individual oneyear subscription. This is a free sample lesson from the everyday english speaking course. This exercise allows students to use telephone english expressions from exercise two in a natural business conversation. Student a starts by looking at their sentences and reading.
Learning common expressions used on the telephone canhelp them gain telephoning skills fluency. In this lesson, we want to focus on telephoning skills as this is one of the life skills our students often struggle with, but need very much when they use english. On the telephone learnenglish teens british council. There are three units in this pack on the phone this pack, money and shopping. After your introduction, give a few students some pieces of paper with instructions to call the teacher. Below are 6 roleplay scenarios for practicing telephone skills. Can you please look at the channel next epsode subscribe and like cambridge university press telephone in english 3rd edition 8 units. Our english for telephoning lessons are listed below with the newest lessons first. Use updown arrow keys to increase or decrease volume.
This resource kit is designed to help esl instructors plan lessons to meet their learners needs in the area of telephone skills. Talking on the telephone what will i learn from the english lesson talking on the phone. If you answer the phone and you hear someone speaking in english, are you too afraid to reply. You can check your understanding by doing the telephone vocabulary quiz.
Business english for telephoning lessons learn telephone english with business english pod lessons for making phone calls in english. All of the worksheets are free and printable so you can always browse through the site for new teaching material. Some of the more commonly used telephone expressions. The first part of the lesson you will learn how to do the following. The two worksheets contain half of a telephone conversation, but the sentences are in the wrong order. Through vocabulary practice and role play, the students learn how to handle common. The taking and leaving telephone messages activity uses the dialog above for the first part of the conversation. Practice telephone english using role plays for esl. Esl efl telephone skills roleplay cards intermediateadvanced set 2 note. Telephoning pdf roleplays, esl activities, games, and interactive and printable worksheets to help teach a2 and b1 level students telephone language. Look at the text messages and do the exercises to practise and improve your reading skills. Get access riskfree for 30 days, just create an account. This conversation is correct english, but highly impolite.
Complaining and apologizing roleplays, pdf esl activities, games, interactive and printable worksheets, and lessons for teachers to use with a2, b1 levels. Roleplay cards set 3 esl roleplay cards are great for warmup, honing communication and negotiation skills, and making a lesson fun. Adult esl lessons are often geared toward learning english for a specific purpose career advancement is often the most common reason adult esl learners will fill the seats of your classroom. They will create and perform telephone conversations, decipher mini text messages, then write and send their own. Business english pod publishes audio and video business english podcast lessons and online learning materials for intermediate and advanced business english learners. Telephoning games, worksheets, articles, ebook and lists of useful. A list of telephone vocabulary what will i learn from the english lesson on telephone vocabulary. English esl telephone worksheets most downloaded 82 results. Telephone skills worksheet students should answer the telephone skills related questions. Here are some great ways to practice speaking english on the telephone. Sorry to keep you waiting ill transfer you whats the area code for dublin. Select from 1143 free downloadable pdf lesson plans and handouts, with answers and teachers notes where needed, for all levels, including exam lessons for esl efl teachers.
Free interactive english lessons to help you speak english fluently. Discussing business activities pdf 8 elements of common work conversations with answers. You will discover that improving your telephone skills will also help with your speaking skills in general. This business english lesson plan helps students practice their telephone skills by exchanging notes and telephoning for specific details. The fear of talking on the phone in a second language will disappear if you practise often. In this lesson the students will have plenty of opportunities to express themselves on the use of mobile phones in public and how they themselves use mobile phones. Improve your conversation skills and learn formal and informal telephone dialogues in english. In todays lesson, you will be teaching the proper pronunciation of telephone numbers. Business phone call interactive practice click on listen all and follow along. How to answer and talk on the telephone in the workplace.
706 883 1326 40 847 379 373 446 700 1368 611 924 359 1114 928 1118 292 1195 576 814 1188 597 791 146 1503 484 75 1070 897 1151 1400 1016 1075 1245